Website & Orders

Payments

• My payment method was not accepted.
• Which payment methods do you accept?
• How do I use my promo code?
• I think I have been charged twice for my online order, how do I resolve this?
• What currencies can I pay in?

Orders

• I'm experiencing technical issues with the site, can you help?
• I've received the wrong item/order, what should I do?
• Can I cancel my order?
• I haven’t received my order confirmation email, how can I confirm my order has been received?
• I received my online order and an item is faulty, what should I do?

Products

• How do I know what size to order?
• Will an item be restocked?